Frequently Asked Questions

Everything you need to know about shopping with Kurbani Durjini

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the country.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Kurbani Durjini accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

Do you offer international shipping?

Currently, we focus on domestic fulfillment to ensure the fastest delivery times, but we are looking to expand to international markets in the near future.

How do I contact customer support?

Our dedicated support team is available via email at support@kurbanidurjini.com or through our live chat feature from Monday to Friday, 9 AM to 5 PM.